ENCRYPTED CHANNEL v2.4.1

DarkMatter Support Center

Strict operational security protocols are enforced for all communication. The darkmatter market administration utilizes 4096-bit RSA encryption for all external correspondence. Before initiating contact regarding the darkmatter onion portal, ensure you have verified our PGP signature.

Average Response ~4 Hours
Ticket Load Low (12 Active)
PGP Fingerprint 4F92 A1B3 C4D5 E6F7 ... DEF1 2345
PUBLIC KEY REQ

General Inquiries

For press contact, mirror validation requests, and non-account related questions. Do not send order details here.

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Market Support

Disputes, deposits, vendor bonds, and order issues are handled exclusively via the internal ticket system.

INTERNAL SYSTEM ONLY
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URGENT

Security Operations

Report infrastructure anomalies, critical vulnerabilities, or fake mirrors. Bug bounty rewards available for valid reports.

OFFICIAL PGP PUBLIC KEY

ID: 0x4F92A1B3 | Type: RSA-4096

FINGERPRINT: 4F92 A1B3 C4D5 E6F7 8901 2345 6789 0ABC DEF1 2345

Before You Open A Ticket

Over 85% of support requests regarding deposit confirmations, XMR synchronization time, and escrow release windows are answered in our documentation. Consult the Knowledge Base to save time.