DarkMatter Support Center
Strict operational security protocols are enforced for all communication. The darkmatter market administration utilizes 4096-bit RSA encryption for all external correspondence. Before initiating contact regarding the darkmatter onion portal, ensure you have verified our PGP signature.
General Inquiries
For press contact, mirror validation requests, and non-account related questions. Do not send order details here.
Market Support
Disputes, deposits, vendor bonds, and order issues are handled exclusively via the internal ticket system.
Security Operations
Report infrastructure anomalies, critical vulnerabilities, or fake mirrors. Bug bounty rewards available for valid reports.
OFFICIAL PGP PUBLIC KEY
ID: 0x4F92A1B3 | Type: RSA-4096
FINGERPRINT: 4F92 A1B3 C4D5 E6F7 8901 2345 6789 0ABC DEF1 2345
Before You Open A Ticket
Over 85% of support requests regarding deposit confirmations, XMR synchronization time, and escrow release windows are answered in our documentation. Consult the Knowledge Base to save time.